Learn about common self-storage operational mistakes and how to correct them, including who to trust to run a facility, common marketing errors, how to underwrite property income and expenses, and more.
This session will help self-storage managers perfect their phone-sales script and presentation. Learn the five parts of a sales call, how to increase your “kill rate,” closing techniques and more.
Are you prepared to act in the event of a disaster? Learn what crises can impact a self-storage business, what first-response actions should be made, and how to minimize injury to tenants, staff and property.
This detailed, comprehensive guide instructs facility owners and managers in how to manage the day-to-day functions of a self-storage facility, from opening and closing the office to everything in between.
Great price! This combo gives you both books in the "How to Make Money in Self-Storage" series at a more than 20 percent discount. Get maximum strategies for increasing income and equity and reducing expenses!
This discounted combo package by industry expert Bob Copper includes a book and companion training manual that will help self-storage operators manage their properties effectively and professionally.
This book addresses the skills self-storage managers need to be successful: sales, collections and time management. Readers will learn to rent more space, collect more money and get it all done efficiently.
This is a companion training tool for the book "Managing a Self Storage Property Effectively and Professionally." Facility operators can use these resources as part of their own in-house training program.
This sequel to "How to Make Money in Self-Storage" provides even more strategies to help operators break through the pain of flat-line profit. Learn additional ways to increase income and reduce expenses!
This handbook is a compilation of policies, procedures, conditions and expectations to guide employee/employer actions in the operation of a self-storage facility—a code of conduct and information source.