Learn strategies to keep self-storage managers motivated and invested in the continued success of the business. Get insight to compensation and bonus structures, training, employee feedback and more.

Learn how to create policies, procedures and best practices that make sense for your facility. Discover how laws affect your policies as well as how to build an operations manual and ensure compliance.

Get valuable suggestions to help self-storage managers evaluate and improve their own job performance. You’ll also get a checklist for professional development and learn ways to make yourself indispensable.

Learn how to recruit, evaluate, hire and train your new self-storage managers to ensure they operate the asset to maximum profitability. Get insight on interviewing, background checks, references and more.

Examine key considerations regarding self-storage manager compensation including the difference between rental commissions and salary, designating ancillary commissions, rewards, benefits and more.

This session will increase your familiarity with today’s employment laws, including legal restrictions that affect you as a self-storage operator and common human-resources errors to avoid.

This session helps self-storage managers elevate their career trajectory by teaching them how to set professional goals, obtain qualifications, communicate effectively and write a killer resume.

Knowing how to communicate well during difficult situations can improve work life and customer engagement. Learn how to provide feedback, defuse heated exchanges, prepare for uncomfortable talks and more.